United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff.  Join us on our journey to transform lives as we raise the bar for patient service and outcomes! Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential!

We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering:

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• 401K plan match
• Life insurance (100% company paid)
• PTO and paid holidays
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.

The Patient Collections Lead is responsible for oversight of staff, training, and communication within the Patient Collections team. This person will be working patient complaints, completing staff audits, and working to reduce patient accounts receivables.

• Oversight of Patient Collections staff activities.
• Review of patient balances to ensure timely collections.
  
• Audit of staff metrics and workload.
  
• Running and working reports as needed by management.
  
• Field questions from Patient Collections team.
  
• Assist with patient complaints, bankruptcy and financial hardship requests.
  
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
  
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our employee handbook.
  
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

• 3-5 years Patient Collections experience in the healthcare field.
• Clear understanding of Patient Collections workflows.
• At least 1-year supervisory experience.
• Preferred experience working with eClinicalWorks.
• Strong experience working with Excel.
• Dependable; able to meet reliable attendance and punctuality standards for the role.